Terms of Service
Last Updated: January 2025
Welcome to Bea's Delicacies! These Terms of Service govern your use of our website and the purchase of our baked goods. By accessing our website and placing an order, you agree to these terms.
1. Acceptance of Terms
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or purchase our products.
2. Product Information
We strive to provide accurate descriptions and images of our baked goods. However:
- Product colors and appearance may vary slightly from images
- All products are handmade and may have slight variations
- We reserve the right to modify product offerings and prices without notice
- Product availability is subject to change
3. Orders and Payments
Placing Orders: When you place an order, you are making an offer to purchase our products. We reserve the right to accept or decline any order.
Payment: Payment must be made in full at the time of ordering. We accept major credit cards and PayPal through secure payment processors.
Pricing: All prices are in USD and subject to change without notice. The price charged will be the price displayed at the time of your order.
4. Food Allergies and Dietary Restrictions
Important Notice: Our baked goods may contain or come into contact with common allergens including:
- Wheat/Gluten
- Dairy/Milk
- Eggs
- Nuts (tree nuts and peanuts)
- Soy
If you have food allergies or dietary restrictions, please contact us before ordering. We cannot guarantee that any product is completely free from allergens.
5. Shipping and Delivery
- We ship freshly baked goods within the United States
- Delivery times are estimates and not guaranteed
- Orders over $50 qualify for free shipping
- We are not responsible for delays caused by shipping carriers
- Products must be refrigerated upon receipt when required
6. Returns and Refunds
Due to the perishable nature of our products, we cannot accept returns. However, if you receive a damaged or incorrect order:
- Contact us within 48 hours of delivery
- Provide photos of the damaged product
- We will offer a replacement or refund at our discretion
Custom orders are final and non-refundable once production has begun.
7. Cancellations
You may cancel your order within 24 hours of placement for a full refund. After 24 hours, cancellations may not be possible, especially for custom orders that have entered production.
8. Custom Orders
For custom cakes and special requests:
- Design approval is required before production begins
- Custom orders require advance notice (typically 3-7 days)
- Custom orders are non-refundable once approved and in production
- We reserve the right to decline custom order requests
9. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Bea's Delicacies and protected by copyright laws. You may not use, reproduce, or distribute our content without written permission.
10. User Accounts
If you create an account on our website:
- You are responsible for maintaining the confidentiality of your account
- You agree to provide accurate and current information
- You are responsible for all activities under your account
- We reserve the right to suspend or terminate accounts that violate these terms
11. Limitation of Liability
To the fullest extent permitted by law, Bea's Delicacies shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use of our website or products
- Allergic reactions to our products
- Delays in delivery
- Product variations or defects
12. Indemnification
You agree to indemnify and hold Bea's Delicacies harmless from any claims, damages, or expenses arising from your use of our website, violation of these terms, or infringement of any third-party rights.
13. Age Requirement
You must be at least 18 years old to place an order on our website. By placing an order, you confirm that you meet this age requirement.
14. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our website after changes constitutes acceptance of the modified terms.
15. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms will be resolved in the appropriate courts.
16. Contact Information
If you have questions about these Terms of Service, please contact us:
- Email: hello@beas-delicacies.com
- Contact Form: Contact Us
17. Severability
If any provision of these Terms of Service is found to be unenforceable, the remaining provisions will remain in full force and effect.